Roaming is the ability to make or receive calls when you’re off the Sprint National Network. Your new Samsung Instinct™ works anywhere on the Sprint National Network and allows you to roam on other 1900 and 800 MHz digital networks where we’ve implemented roaming agreements with other carriers. This section explains how roaming works as well as special features that let you manage your roaming experience.
Your device’s display screen always lets you know when you’re off the Sprint National Network. Anytime you are roaming, the device displays the roaming icon (
). If you are roaming on a digital system, the roaming icon will be displayed along with the text
– Digital Roam –.
|
Tip |
Remember, when you are using your device off the Sprint National Network, always dial numbers using 11 digits (1 + area code + number). |
When you’re roaming on digital networks, your call quality and security will be similar to the quality you receive when making calls on the Sprint National Network. However, you may not be able to access certain features, such as Sprint Power Vision, depending on the available network.
|
Note |
If you’re on a call when you leave the Sprint National Network, your call is dropped. If your call is dropped in an area where you think Sprint service is available, turn your device off and on again to reconnect to the network. |
When you are roaming off the Sprint National Network, you may not receive on-device notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.
Press
and touch Dialer (
).
Enter
+ area code + your phone number and touch
where the phone number now appears.
When you hear your voicemail greeting, press
.
Enter your passcode at the prompt and follow the voice prompts.
When you return to the Sprint National Network, voicemail notification will resume as normal.
Your device allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your device accepts.
Choose from three different settings on your dual-band device to control your roaming experience.
Press
and touch Main (
) > Settings > Roaming.
Touch the Roaming Mode field and touch one of the following options:
Automatic to seek service on the Sprint National Network. When Sprint service is unavailable, the device searches for an alternate system.
Sprint Only to access the Nationwide Sprint PCS Network only and prevent roaming on other networks.
Your device has two ways of alerting you when you are roaming off the Sprint National Network, the onscreen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming by requiring an extra step before you can place or answer a roaming call. (This additional step is not required when you make or receive calls while on the Sprint National Network.)
To turn Call Guard on or off:
Press
and touch Main (
) > Settings > Roaming.
Move the Call Guard slider to the On or Off position.
|
Note |
Call Guard is turned off by default on your device. Voice dialing and speed dialing are not available when you are roaming with Call Guard enabled. |
To place roaming calls with Call Guard on:
Press
and touch Dialer (
).
Enter
+ area code + seven digit number and touch
where the phone number now appears.
Touch Roam Call.
To answer incoming roaming calls with Call Guard on:
Touch
to answer an incoming call. (A message will be displayed notifying you that roaming charges will apply.)
|
Note |
If the Call Guard feature is set to On, you need to take extra steps to make and receive roaming calls. |
Depending on service availability and roaming agreements, your device may be able to access data services while roaming on certain digital systems. You can set your device to alert you when you are roaming off the Sprint National Network and try to use data services such as messaging.
|
Note |
Data Roam Guard is turned off by default on your device. |
To set your Data Roam Guard notification:
Press
and touch Main (
) > Settings > Roaming > Data Roaming.
Touch an option:
Default sets the data roam guard on, including when roaming internationally.
Always Ask sets your device’s Data Roam Guard feature on. You will see a prompt and will be required to respond anytime you access data services while roaming.
Never Ask turns your device’s Data Roam Guard feature off. You will not be notified of your roaming status when accessing data services.
To use data services when Data Roam Guard is active: